Booking, Packages & Payment

• All new clients are required to complete three private sessions before joining group classes.

• All sessions and packages must be prepaid before scheduling.

• Package Expiration: All packages must be used within 6 months of purchase. Expired sessions will not be refunded.

​

Cancellations & No-Shows

• Please provide at least 24 hours’ notice to cancel or reschedule a session.

• Cancellations with less than 24 hours’ notice or missed sessions will be charged in full or deducted from your package.

• We understand that emergencies happen—please contact us as soon as possible if something unexpected comes up.

​​

Health & Safety Requirements

• All clients must complete a health and liability waiver before their first session.

• We encourage all clients to consult with their physician before starting a new exercise program.

​

Studio Etiquette

• Please wear comfortable, form-fitting attire and non-slip socks.

• Avoid wearing strong fragrances out of respect for others.

• Phones should be silenced or set to Do Not Disturb mode during sessions.​

​

If you have any questions about these policies, please contact us at bodyinbalanceps@gmail.com or speak with your instructor directly.

Thank you for helping us maintain a positive, respectful, and effective environment for every body!